RUSTDESK · CRONE-IT
RustDesk remote support by arrangement.
Personal assistance on your screen: we investigate the issue together and carry out the agreed steps remotely, where suitable. RustDesk is another option alongside TeamViewer.
Download RustDesk
Download the application for your operating system from the official RustDesk release page. Open it at the agreed appointment.
Arrange a time
Tell us what is not working. We agree the scope, time and cost with you before starting the remote session.
Approve the connection
We guide you through the connection. Share your RustDesk ID and the session password with us only during the agreed appointment, and approve the requested access. Any server settings are agreed with you beforehand.
Resolve the issue together
We review the affected programs and settings on your screen. You can follow the steps; changes are agreed with you.
End the session
We check the result together and disconnect. Ongoing access is set up only by separate agreement.
Support for your device
We check beforehand whether remote assistance is suitable for your device and request. iPhones and iPads cannot be remotely controlled through RustDesk.
Arrange personal support
Send us your request or call us. We will clarify whether RustDesk, TeamViewer or an on-site appointment is the right option.
Germany - Copyright © 2012 - - All Rights Reserved